Terms governing use of the BlueX website and services.
WEBSITE TERMS & CONDITIONS
Legal Entity: the applicable BlueX operating entity identified in the reservation confirmation
Business Address: Miami, Florida — business correspondence through bluexadventures.com/contact.html
Website: bluexadventures.com
Contact Email: info@bluexadventures.com
Telephone/WhatsApp: (774) 587-0268
Destinations, experiences, equipment, schedules, prices, images, descriptions, and operating locations are subject to current availability, destination-specific requirements, and final written confirmation by Blue X.
Submitting an availability request does not guarantee a specific activity, equipment unit, date, time, departure point, or destination operating schedule. Blue X confirms the applicable details before a reservation is finalized.
Blue X may update availability, equipment assignments, schedules, operating partners, and destination details as operational conditions change. Personal information submitted through a request is handled under the Privacy Policy.
A reservation is not confirmed merely because a user submits a form, receives an automated acknowledgment, receives a lead/reference number.
A reservation becomes confirmed only when Blue X provides an express confirmation identifying the applicable experience, destination, date/time, participants or party size as applicable, and any required payment or deposit terms.
Blue X may decline, modify, or be unable to fulfill a reservation request before confirmation.
Blue X will not request payment until the applicable availability, pricing, and reservation terms have been confirmed for the requested experience.
If deposits, authorizations, or payments are introduced later, the applicable checkout page must clearly disclose the amount, payment purpose, cancellation/refund terms, taxes or fees, and whether the transaction creates a confirmed reservation.
Payment processing, when activated, may be provided by an independent payment processor subject to its own terms and privacy practices.
Users must provide accurate, current, and complete information when submitting an inquiry or reservation request.
You may not impersonate another person, submit fraudulent requests, interfere with website operations, or use the website for unlawful purposes.
Age and operator eligibility requirements for Jet Cars, Jet Skis, or other marine activities will be disclosed separately and may vary by destination, activity, law, insurer, and operating partner.
Participation in marine and watersports activities may be subject to safety briefings, operator instructions, age/weight limits, identification requirements, weather conditions, swimming or mobility considerations, alcohol/drug restrictions, equipment rules, and execution of applicable waivers or acknowledgments.
Website information is not a substitute for the instructions provided by trained staff at the operating location.
Blue X may refuse or discontinue participation when reasonably necessary for safety, legal compliance, weather, equipment condition, or operational reasons, subject to applicable consumer law and booking policies.
Marine and watersports activities can involve inherent risks. Before participating in an operating Blue X activity, participants may be required to review and sign a separate activity-specific assumption-of-risk, release, waiver, operator agreement, or parent/guardian authorization where legally appropriate.
These Website Terms do not replace any separate activity waiver or safety agreement. Destination-specific waivers should be reviewed for the jurisdiction in which the activity occurs.
Blue X may correct typographical errors, update descriptions, change packages, revise schedules, or remove an experience from the website.
Where a confirmed paid reservation exists, applicable booking, cancellation, refund, and consumer-protection rules will govern changes.
Confirmed paid reservations are subject to the Blue X Cancellation, Refund & Rescheduling Policy and any destination-specific terms displayed during checkout or confirmation.
Marine activities may be affected by weather, sea conditions, government restrictions, safety conditions, mechanical issues, or other operational circumstances. Blue X may reschedule, substitute, delay, or cancel an activity when reasonably necessary, subject to the applicable booking policy and law.
Late-arrival and no-show rules will be disclosed before or during confirmed booking.
Blue X may receive referrals from or coordinate with hotels, resorts, concierges, travel professionals, transportation providers, marinas, and other partners.
Unless expressly stated, a third-party referral does not make that third party responsible for Blue X operations, and Blue X does not control independent third-party services.
Any commission or referral arrangement is governed by the applicable partner agreement and should not alter the price or consumer disclosures unless expressly disclosed.
By contacting Blue X or submitting a request, you authorize Blue X to send communications reasonably necessary to respond to your inquiry, reservation request, or customer-service matter using the contact information you provide.
Promotional marketing consent should be obtained separately where required. You may opt out of promotional communications using the method provided in the communication.
Message and data rates may apply to messaging services. Third-party messaging platforms are also governed by their own terms and privacy practices.
Personal information is handled in accordance with the Blue X Ocean Adventures Privacy Policy. Cookies and similar technologies are addressed through the Privacy Policy, Cookie Policy, and cookie-consent tools implemented on the website.
Users should review those documents before submitting personal information.
Unless otherwise stated, the Blue X name, logos, website design, written content, graphics, videos, photographs, marketing materials, and other brand assets are owned by or licensed to Blue X, International SeaWorld Group, or their respective rights holders.
No content may be copied, reproduced, distributed, modified, commercially exploited, or used to create misleading affiliation without appropriate permission, except as allowed by law.
If a user voluntarily submits reviews, testimonials, photos, videos, comments, or other content for publication, Blue X may request permission to use that content for legitimate business or promotional purposes.
Blue X should obtain a separate photo/video release or other appropriate authorization where required rather than relying solely on these Terms for participant likeness rights.
The website may link to maps, hotels, resorts, social-media platforms, WhatsApp, payment providers, booking tools, transportation providers, or other third-party services.
Blue X is not responsible for the content, security, availability, or independent practices of third-party websites or services, except to the extent responsibility cannot legally be excluded.
Blue X may update, suspend, maintain, or modify the website without guaranteeing uninterrupted availability.
Users may not attempt to gain unauthorized access, introduce malicious code, scrape protected systems in violation of law, disrupt service, or misuse website infrastructure.
Blue X does not guarantee that every destination, experience, feature, schedule, or package will be available at all times.
Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded or limited.
This limitation is not intended to exclude liability that cannot legally be limited, including any rights or remedies provided by mandatory consumer-protection law.
Liability relating to an actual marine activity will also be governed by applicable law, confirmed booking terms, insurance requirements, and any valid activity-specific agreements.
To the extent permitted by law, a user may be responsible for losses arising from that user's unlawful, fraudulent, or intentionally harmful misuse of the website or violation of third-party rights.
This provision is not intended to impose liability contrary to mandatory consumer law.
Blue X should not rely on these general Website Terms as a substitute for a Florida-specific participant waiver or operational agreement.
Governing-law and dispute provisions may depend on the operating entity and destination identified in the reservation confirmation and remain subject to mandatory consumer rights.
Governing Law / Venue: as stated in the applicable confirmed booking terms or destination-specific agreement, subject to mandatory law.
Blue X may update these Terms as the website, destinations, services, vendors, or legal requirements change. The current version will display the effective or last-updated date.
Material changes will be communicated where required by applicable law.
Blue X Ocean Adventures
An International SeaWorld Group Company
Legal Entity: the applicable BlueX operating entity identified in the reservation confirmation
Address: Miami, Florida — business correspondence through bluexadventures.com/contact.html
Email: info@bluexadventures.com
Telephone/WhatsApp: (774) 587-0268
Website: bluexadventures.com