ACCESSIBILITY STATEMENT
Blue X Ocean Adventures is committed to providing a welcoming and usable digital experience for guests, prospective customers, partners, and other visitors, including people with disabilities.
We are working to design, maintain, and improve our website and digital reservation experience so that information and core functions are reasonably accessible to a broad range of users and assistive technologies.
Blue X aims to follow recognized accessibility best practices, including the Web Content Accessibility Guidelines (WCAG), with a goal of meeting WCAG 2.2 Level AA where reasonably applicable to the website and digital content.
This statement describes our accessibility goals and ongoing efforts; it should not be interpreted as a guarantee that every page, feature, third-party integration, or item of content is fully conformant at all times.
Our website development standards should include, where appropriate: keyboard-accessible navigation; meaningful headings and page structure; readable text and sufficient contrast; text alternatives for informative images; form labels and clear error messages; logical focus order; descriptive link text; accessible buttons and controls; captions or transcripts for important video/audio content where appropriate; responsive design and text resizing; and avoidance of unnecessary flashing or motion that may create accessibility barriers.
Blue X aims to make reservation-request, contact, privacy-request, and other core forms understandable and operable using keyboard navigation and common assistive technologies.
If a visitor encounters difficulty using an online form, Blue X should provide a reasonable alternative contact method such as telephone, WhatsApp, or email.
The website may use or link to third-party tools and services, including reservation technology, payment processors, maps, WhatsApp, social-media platforms, analytics, video players, or hotel/resort partner services.
Blue X may not control the accessibility of independent third-party platforms. We encourage visitors who encounter a barrier in a third-party service used as part of a Blue X transaction to contact us so we can provide reasonable assistance when practical.
Website accessibility and physical participation are separate matters. Marine activities may involve equipment, docks, vessels, transfers, water conditions, balance, boarding, and safety requirements.
Guests who need a reasonable accommodation for check-in, communication, boarding, mobility, or another aspect of the experience should contact Blue X before the scheduled activity so the operating team can evaluate the actual equipment, location, safety requirements, and available accommodations.
Blue X will not promise that every activity can be safely modified for every participant, but accommodation requests should be considered individually rather than rejected automatically.
If you experience difficulty accessing Blue X website content, using a form, understanding digital information, or requesting an accommodation, please contact us and describe the issue or assistance you need.
Accessibility Email: info@bluexadventures.com
Telephone / WhatsApp: (774) 587-0268
Website Contact Page: https://bluexadventures.com/legal/privacy-request.html
Business Address: Miami, Florida — business correspondence through bluexadventures.com/contact.html
When possible, please identify the page, feature, device/browser, or type of assistance involved. Blue X will use the information to help address the request and improve the digital experience.
Accessibility is an ongoing process. Blue X may periodically review website templates, forms, media, navigation, and new features; address identified barriers; train relevant staff; and update this statement as the website and services evolve.
Blue X will not unlawfully discriminate or retaliate against an individual for requesting reasonable accessibility assistance or raising a good-faith accessibility concern.
Accessibility obligations and available accommodations may differ depending on the destination, website feature, operating location, activity, applicable law, and the involvement of third-party facilities or operators.
Blue X should review destination-specific digital and physical accessibility requirements before commercial operations and update customer information when needed.